PL EN
ORIGINAL PAPER
The construction of the definition of behavioural marketing in the perspective of the philosophy of science. An attempt at international confirmation
 
More details
Hide details
1
Krakow University of Economics
 
 
Submission date: 2025-04-05
 
 
Acceptance date: 2025-06-26
 
 
Publication date: 2025-07-17
 
 
Corresponding author
Jan Władysław Wiktor   

Krakow University of Economics
 
 
JoMS 2025;62(2):84-101
 
KEYWORDS
TOPICS
ABSTRACT
Objectives:
The aim of the article is to discuss the definition of behavioural marketing, an attempt to conceptualise and confirm it in the international dimension. Such a goal is an open scientific problem, arising from the lack of a precise definition of the category under study, or, in other words, the definition of behavioural marketing by a diverse set of elements of the definiens.

Material and methods:
The article is based on literature studies of the narrative review and own expert research conducted in 10 countries in a group of professors, specialists in marketing, economics and management (N = 56). The expert method adopted in this study allows for the confirmation of the elements of the definition of behavioural marketing in the sense used in the social sciences.

Results:
The results of the study allow us to determine differentiated assessments of the key characteristics appearing in the definitions of behavioural marketing. The results of the study allow us to make differentiated assessments of the main characteristics appearing in the definitions of behavioural marketing.

Conclusions:
The research is a recommendation and encouragement to continue international research in a broader, quantitative nature.
REFERENCES (81)
1.
Ajdukiewicz, K. (1975). Logika pragmatyczna, PWN.
 
2.
Akerlof, G. J., Shiller, R. J. (2015). Phishing for Phools. The Economics of Manipulation andDeception. Princeton University Press.
 
3.
Al-Asdoudi, N. (2023). The effect of the behavioral marketing mix on the consumer. The Egyptian Journal of Media Research, 2023(83), 575-619.
 
4.
Alfadul, A., AlKubaisy, Z. M. (2024). The Effect of Digital Social Responsibility on Consumer Behaviour in the Mobile Telecom Industry. Marketing and Management of Innovations, 15(3), 13–26. https://doi.org/10.21272/mmi.2....
 
5.
Algesheimer, R., Borle, S., Dholakia, U. M., Singh, S. (2010). The impact of customer community participation on customer behaviors: An empirical investigation. Marketing Science, 29(4), pp. 756-769.
 
6.
Babbie E., Rubin, A. (2009). Research Methods for Social Work. Wadsworth: Cengage Learning. Bartosik-Purgat, M. (ed.) (2017). Zachowania konsumentów. Globalizacja, nowe technologie, aktualne trendy, otoczenie społeczno-kulturowe. Wydawnictwo Naukowe PWN.
 
7.
Bąbel, P., Ostaszewski, P. (eds.) (2008). Współczesna psychologia behawioralna. Wydawnictwo Uniwersytetu Jagiellońskiego.
 
8.
Becker, G. (1990). Ekonomiczna teoria zachowań ludzkich. PWN.
 
9.
Becker, L., Jaakkola, E. (2020). Customer experience: fundamental premises and implications for research. J. of the Acad. Mark. Sci. 48, 630–648. https://doi.org/10.1007/s11747....
 
10.
Blaug, M. (2000). Teoria ekonomii: ujęcie retrospektywne. PWN.
 
11.
Bruhn, M., Gröppel-Klein, A. & Kirchgeorg, M. (2023). Managerial marketing and behavioral marketing: when myths about marketing management and consumer behavior lead to a misconception of the discipline. J BusEcon 93,1055–1088(2023).
 
13.
Cargile, J. (1991). Real and Nominal Definitions. In: Fetzer, J.H., Shatz, D., Schlesinger, G.N. (Eds). Definitions and Definability: Philosophical Perspectives. Synthese Library, vol 216. Springer, Dordrecht. https://doi.org/10.1007/978-94... (pp.21-26).
 
14.
Cui, Y., Tobossi, R.,Vigouroux, O. (2018). Modelling customer online behaviours with neural networks: applications to conversion prediction and advertising retargeting. CoRR, (2018), https://arxiv.org/abs/1804.076....
 
15.
Czakon, W. (2014). Kryteria oceny rygoru metodologicznego badań w naukach o zarządzaniu, . Organizacja i Kierowanie 1(161), pp. 51-63.
 
16.
Czerwonka, L. (2016). Behawioralne aspekty decyzji przedsiębiorstw. Wydawnictwo Uniwersytetu Gdańskiego.
 
17.
Czupryński, A., Górnikiewicz, M., Kochańczyk, R., Kogut, B. (2024). Postrzeganie problemu badawczego w naukach o bezpieczeństwie, Journal of Modern Science 2024, 58(4), pp.156-176. DOI: https://doi.org/10.13166/jms/1....
 
18.
Définition du marketing comportemental – Glossaire #separator_saune CDP.com (28.02.2025).
 
19.
Dixon-Woods, M., Bonas, H., Boot, A., Jones, D.R., Miller, T., Sutton, A.J., Shaw, R.L., Smith, J.A., Young, B. (2006). How can systematic reviews incorporate qualitative research? A critical perspective, vol. 6(1) 27–44. Qualitative Research. Access 14.03.2025 from: https://www.researchgate.net/p....
 
20.
Dobni, B., Dobni, D., Luffman, G. (2001). Behavioral approaches to marketing strategy implementation. Marketing Intelligence & Planning, 19(6), 400-408.
 
21.
Dobosz, B., Green, K., Sisler, G. (2006). Behavioral Marketing: Security and Privacy Issues. Journal of Information Privacy and Security, 2(4), 45–59. https://doi.org/10.1080/155365....
 
22.
Dowling, K., Guhl, D., Klapper, D.& Spann, M. & Stich, L., Yegoryan, N. (2020). Behavioral biases in marketing. J. of the Acad. Mark. Sci. 48, 449–477 (2020). https://doi.org/10.1007/s11747....
 
23.
Eftimov, D. (2024). Impact of Web Content Marketing Personalization on Consumer Behavior: A Systematic Review from 2015 to 2023 (February 25, 2024). Available at SSRN: https://ssrn.com/abstract=4762....
 
24.
Elgin, S. (2022). Definition, Philosophical Studies (2022) 179:3019–3036 https://doi.org/10.1007/s11098... (10.03.2025).
 
25.
Falkowski, A., Tyszka, T. (2009). Psychologia zachowań konsumenckich. GWP.
 
26.
Fedusenko, K. (2023). Behavioral Finance, Meet Behavioral . Marketing. Journal of Financial Planning, 36(1), 61-63.
 
27.
Fetzer, J.H. (1991). Aspects of the Theory of Definition. (in:) Fetzer, J.H., Shatz, D., Schlesinger, G.N. (eds). Definitions and Definability: Philosophical Perspectives. Synthese Library, vol 216. Springer, Dordrecht. https://doi.org/10.1007/978-94... (pp. 3-4).
 
28.
FrankfortNachmias Ch., Nachmias D. (2001). Metody badawcze w naukach społecznych, Wydawnictwo Zysk i Ska.
 
29.
Gallopel-Morvan, K.,Diouf, J.F.,Sirven, N. (2024). Youth behavioural responses to regulated alcohol advertising content: Results from a mixed-methods study in France. Social Science & Medicine, Volume 352, July 2024, Page 117002.
 
30.
Goleman, D. (1996). Emotional Intelligence, Random House.
 
31.
Goździewski, Ł. (2024). Bezpieczeństwo – definicje i jego istota, Journal of Modern Science 2024 58(4), pp. 356-374. DOI: https://doi.org/10.13166/jms/1....
 
32.
Gregor, B., Kaczorowska-Spychalska, D. (eds.) (2018). Marketing w erze technologii cyfrowych. Nowoczesne koncepcje i wyzwania, Wydawnictwo Naukowe PWN.
 
33.
Hagen, L., Uetake, K., Yang, N., Bollinger, B., Chaney, A.J., Dzyabura, D., Etkin, J., Goldfarb, A., Liu, L., Sudhir, K., Wang, Y. (2020). How can machine learning aid behavioral marketing research?. Marketing Letters, 31, pp.361-370.
 
34.
Heller, M. (2009). Filozofia nauki, Petrus.
 
35.
Kahneman, D., Tversky, A. (2001). Judgment under uncertainty: Heuristic and biases. (in:) Shefrin, H. (2001). Behavioral Finance. Elgar Publishing.
 
36.
Kankam-Kwarteng, C., Donkor, G.N.A., Forkuoh, S.K. (2022). Corporate social responsibility, marketing capabilities and consumer behavioral responses, Revista de Gestão, Vol. 29 No. 4, pp. 410-423. https://doi.org/10.1108/REGE-0....
 
37.
Kieżel, E. (ed.). (2004). Racjonalność konsumpcji i zachowań konsumentów. PWE.
 
38.
Konecki, K. (2000). Studia z metodologii badań jakościowych. Teoria ugruntowana, PWN.
 
39.
Kotarbiński, T. (2003). Elementy teorii poznania, logiki formalnej i metodologii nauk, Zakład Narodowy im. Ossolińskich, De Agostini.
 
40.
Kotler, Ph., Keller, K.L., Chernew, A. (2025). Marketing, Rebis.
 
41.
Kuhn, T.S. (2001). Struktura rewolucji naukowych, Fundacja Aletheia.
 
42.
Maignan, I., Ferrell, O. C. (2004). Corporate social responsibility and marketing: An integrative framework. Journal of the Academy of Marketing Science, 32(1), 3–19.
 
43.
Maison, D. (2004). Utajone postawy konsumenckie. GWP.
 
44.
Mandung, F., Sahari, S., Razak, S. R. (2024). Exploring Consumer Psychology in Marketing Management: A Strategic Perspective through Descriptive Inquiry and Literature Review. Golden Ratio of Marketing and Applied Psychology of Business, 4(1), 01–10. https://doi.org/10.52970/grmap....
 
45.
Masrhouni, I., Bahoussa, A. (2023). From the first studies of the unconscious mind to consumer neuroscience: A systematic literature review. Research in Business & Social Science IJRBS 12(2)(2023), pp. 624-632.
 
46.
Mazurek-Łopacińska, K. (2021). Zachowania konsumentów na współczesnym rynku. Perspektywa marketingowa. PWE.
 
47.
Meyer, R.J., Vosgerau, J., Singh, V. et al. (2010). Behavioral research and empirical modeling of marketing channels: Implications for both fields and a call for future research. Mark Lett 21, 301–315 (2010). https://doi.org/10.1007/s11002....
 
48.
Mruk, H., Sznajder, M. (eds.) (2008). Neuromarketing. Interdyscyplinarne spojrzenie na marketing. Wydawnictwo Uniwersytetu Przyrodniczego w Poznaniu.
 
49.
Mruk, H., Pilarczyk, B. (2018). Ekonomia behawioralna a strategie marketingowe, (in:) Nowe koncepcje w nauce o marketingu i rynku, red. K. Żyminkowska, Wydawnictwo Uniwersytetu Ekonomicznego w Katowicach, pp. 115-127.
 
50.
Naderian, A., Baharun, R. (2015). Corporate social responsibility and consumer behavior. Asian Journal of Management, 6(4), 249–255.
 
51.
Noga, A. (2009). Teorie przedsiębiorstw. PWE.
 
52.
Ohme, R. (2017). Emo sapiens. Harmonia emocji i rozumu. Bukowy Las.
 
53.
Ossowski, S. (2001). O osobliwościach nauk społecznych. Wydawnictwo Naukowe PWN.
 
54.
Polowczyk, J. (2012). Zarządzanie strategiczne w przedsiębiorstwie w ujęciu behawioralnym, Wydawnictwo Uniwersytetu Ekonomicznego w Poznaniu.
 
55.
Poper, K.R. (2002). Logika odkrycia naukowego, Fundacja Aletheia.
 
56.
Rosenberg, A., McIntyre, L. (2020). Philosophy of Science. A Contemporary Introduction. Routledge.
 
57.
Samuelson, W. F., Marks, S. G. (2014). Managerial Economics. John Wiley & Sons.
 
58.
Sanak-Kosmowska, K. (2021). Evaluating Social Media Marketing. Social Proof and Online Buyer Behaviour. Routledge.
 
59.
Savytska, N. L. (2023). Customer experience management in the context of behavioral marketing development. Marketing in entrepreneurship, stock exchange activities and trade in the SMART society: managerial, innovative and methodological dimensions. Publisher Koshevy B.-P.O. рр. 225-245. https://doi.org/10.5281/zenodo....
 
60.
Skinner, B. F. (2022). Nauka i zachowanie człowieka. PWN.
 
61.
Solek, A. (2010). Ekonomia behawioralna a ekonomia klasyczna. Zeszyty Naukowe PTE, (8).
 
62.
Sorensen, R. (1991). Vagueness and the Desiderata for Definition. (in:) Fetzer, J.H., Shatz, D., Schlesinger, G.N. (Eds). Definitions and Definability: Philosophical Perspectives. Synthese Library, vol 216. Springer, Dordrecht. https://doi.org/10.1007/978-94... (pp.70-74).
 
63.
Sudoł, S. (2014). Podstawowe problemy metodologiczne nauk o zarządzaniu, 1(161), pp. 11-36. Organizacja i Kierowanie.
 
64.
Sułkowski, Ł. (2005). Epistemologia w naukach o zarządzaniu, PWE.
 
65.
Suppe, F. (1998). Understanding Scientific Theories: An Assessment of Developments, 1969–1998. Philosophy of Science. 67: S102–S115. doi:10.1086/392812.
 
66.
Thaler, R. (1980). Toward a positive theory of consumer choice. Journal of Economic Behavior & Organization, Vol. 1 (1), 1980, pp. 39-60, https://doi.org/10.1016/0167-2....
 
67.
Tokarczuk, O. (2020). Czuły narrator. Wydawnictwo Literackie.
 
68.
Tomaszczyk J. (2017). Terminologia w komunikacji naukowej. (in:) Pulikowski, A. (ed.), Kultura książki i informacji: księga jubileuszowa dedykowana Profesor Elżbiecie Gondek, . Wydawnictwo Uniwersytetu Śląskiego, pp. 383-393.
 
69.
Tyszka, T. (ed.) (2004). Psychologia ekonomiczna. GWP.
 
70.
Varnali, K. (2021). Online behavioral advertising: An integrative review. Journal of Marketing Communications, 27(1), 93-114.
 
71.
Wacker, J.G. (1998). A definition of theory: research guidelines for different theory-building research methods in operations management, Journal of Operations Management, 16, pp. 361–385. .
 
72.
Walters, D. (2015). Behavioral Marketing: Delivering Personalized Experiences at Scale: Wiley.
 
73.
Wang Y, Qi M, Parsons L, Tsai F-S. (2021). Service Marketing in Online Shopping Platform: Psychological and Behavioral Dimensions. Front. Psychol. 12:759445. doi: 10.3389/fpsyg.2021.759445.
 
74.
Wärneryd, K. E. (2004). Psychologia i ekonomia. (in:) Tyszka, R. (ed.). Psychologia ekonomiczna. GWP.
 
75.
Wertenbroch, K., Schrift, R.Y., Alba, J.W. et al. (2020). Autonomy in consumer choice. Mark Lett 31, 429–439 (2020). https://doi.org/10.1007/s11002....
 
76.
Wiktor, J.W. (2013). Komunikacja marketingowa. Modele, struktury, formy przekazu, PWN.
 
77.
Wiktor, J.W. (2023). Marketing behawioralny – elementy koncepcji i argumenty w dyskusji, Marketing i Rynek (XXX)5, pp. 3-13, DOI: 10.33226/1231-7853.2023.5.1.
 
78.
Yoseph, F., Malim, N. H. A. H., AlMalaily, M. (2019). New behavioral segmentation methods to understand consumers in retail industry. Int. J. Comput. Sci. Inf. Technol, 11, 43-61.
 
79.
Zalega, T. (2015). Ekonomia behawioralna jako nowy nurt ekonomii – zarys problematyki. Studia i Materiały Wydziału Zarządzania Uniwersytetu Warszawskiego, (1).
 
80.
Zaleśkiewicz, T. (2022). Psychologia ekonomiczna. PWN, Warszawa.
 
81.
Zeithaml, V. A., Berry, L. L., Parasuraman, A. (1996). The behavioral consequences of service.
 
eISSN:2391-789X
ISSN:1734-2031
Journals System - logo
Scroll to top