Aim: The article aims to identify the conceptual convergence between Appreciative Inquiry and social resilience and to indicate how their integration may support the management of social services. The paper assumes that both perspectives, despite different origins, share a resource-based logic relevant for institutional transformation.
Methods: The study is based on a theoretical review of academic literature and selected legal frameworks concerning social resilience and social assistance. A comparative analysis was applied to distinguish key assumptions, mechanisms, and analytical levels of both approaches and to link them with management implications.
Results: The analysis shows that both concepts emphasize local resources, cooperation, trust, learning, and adaptive capacity. Their integration enables a shift from deficit-based management toward practices focused on strengths, participation, and co-creation of solutions. It also highlights the role of narrative and stakeholder engagement in building sustainable social service systems.
Discussion: The combined perspective provides a coherent framework for understanding change in social services under crisis conditions. However, it requires balancing positive orientation with recognition of structural constraints and implementation limits.
Armstrong, A.J., Holmes, C.M., Henning, D. (2020). A changing world, again: How Appreciative Inquiry can guide our growth. Social Sciences & Humanities Open, 2(1), 100038,https://doi.org/10.1016/j.ssah....
Barrett, F.J., Fry, R.E. (2005). Appreciative inquiry: A positive approach to building cooperative capacity. Chagrin Falls, OH: Taos Institute Publications.
Bryczek-Wróbel, P., Wiśniewski, M. (2024). Odporność (na zagrożenia). W: Encyklopedia Bezpieczeństwa Narodowego WAT.https://encyklopedia.revite.pl... (dostęp: 10.09.2025).
Bushe, G.R. (2011). Appreciative inquiry: Theory and critique. W: D.M. Boje, B. Burnes, J. Hassard (red.). The Routledge companion to organizational change (s. 87–103). London: Routledge.
Cameron, K.S., Dutton, J.E., Quinn, R.E. (red.). (2003). Positive organizational scholarship: Foundations of a new discipline. San Francisco, CA: Berrett-Koehler.
Cooperrider, D.L., Srivastva, S. (1987). Appreciative inquiry in organizational life. W: W.A. Pasmore, R.W. Woodman (red.). Research in organizational change and development (t. 1, s. 129–169). Greenwich, CT:JAI Press.
Creswell, J.W. (2013). Projektowanie badań naukowych: Metody jakościowe, ilościowe i mieszane (J. Gilewicz, tłum.). Kraków: Wydawnictwo Uniwersytetu Jagiellońskiego.
Dal Corso, L., De Carlo, A., Carluccio, F., Piccirelli, A., Scarcella, M., Ghersetti, E., Falco, A. (2021). ,,Make your organization more positive!”. The power of Appreciative Inquiry. TPM – Testing, Psychometrics, Methodology in Applied Psychology, 28(1), 47–63, https://doi.org/10.4473/TPM28.....
Dutton, J.E., Roberts, L.M., Bednar, J. (2010). Pathways for positive identity construction at work: Four types of positive identity and the building of social resources. Academy of Management Review, 35(2), 265–293.
Giles, D., Kung, S. (2010). Using Appreciative Inquiry to explore the professional practice of a lecturer in higher education: Moving towards life-centric practice. Australian Journal of Adult Learning, 50(2), 308–322.
Hassan, E.M., Mahmoud, H., Ellingwood, B. (2023). The role of social institutions in community resilience following extreme natural hazard events. Disaster Prevention and Resilience, 2(2),https://doi.org/10.20517/dpr.2....
Marttila, A., Johansson, E., Whitehead, M., Burström, B. (2012). Dilemmas in providing resilience-enhancing social services to long-term social assistance clients: A qualitative study of Swedish social workers. BMC Public Health, 12, 517, https://doi.org/10.1186/1471-2....
Marttila, A., Johansson, E., Whitehead, M., Burström, B. (2013). Keep going in adversity: Using a resilience perspective to understand the narratives of long-term social assistance recipients in Sweden. International Journal for Equity in Health, 12, 8, https://doi.org/10.1186/1475-9....
Masik, G. (2020). Miary i wskaźniki odporności gospodarczej, społecznej i instytucjonalnej. Prace Komisji Geografii Przemysłu Polskiego Towarzystwa Geograficznego, 34(1), 32–48,https://doi.org/10.24917/20801....
Moszczyński, M., Bryczek-Wróbel, P. (2024). Ewolucja pojęcia odporności społecznej wskutek doświadczeń pandemii COVID-19 i kryzysu imigracyjnego. Roczniki Nauk Społecznych, 52(1), 61–73, https://doi.org/10.18290/rns20....
Moya, J., Goenechea, M. (2022). An approach to the unified conceptualization, definition, and characterization of social resilience. International Journal of Environmental Research and Public Health, 19(9), 5746, https://doi.org/10.3390/ijerph....
Norris, F.H., Stevens, S.P., Pfefferbaum, B., Wyche, K.F., Pfefferbaum, R.L. (2008). Community resilience as a metaphor, theory, set of capacities and strategy for disaster readiness. American Journal of Community Psychology, 41(1–2), 127–150, https://doi.org/10.1007/s10464....
Opalińska, A. (2018). W poszukiwaniu komunikacji między pracownikami a pracodawcami: Analiza porównawcza pokoleń funkcjonujących na współczesnym rynku pracy. Zeszyty Naukowe Polskiego Towarzystwa Ekonomicznego w Zielonej Górze, 9, 139–152,https://doi.org/10.26366/PTE.Z....
Patel, S.S., Rogers, M.B., Amlôt, R., Rubin, G.J. (2017). What do we mean by ,,community resilience”? A systematic literature review of how it is defined in the literature. PLOS Currents Disasters, 9.
Peterson, C., Seligman, M.E.P. (2004). Character strengths and virtues: A handbook and classification. Washington, DC; New York, NY: Oxford University Press.
Ruiz-Mosquera, A.C., Palma-García, M. de las O., López-Carlassare, A.L. (2024). Exploring organizational resilience as a quality indicator in social services: A cross-sectional study. Journal of Infrastructure, Policy and Development, 8(16), 8408,https://doi.org/10.24294/jipd8....
Sharp, C., Dewar, B., Barrie, K., Meyer, J. (2017). How being appreciative creates change: Theory in practice from health and social care in Scotland. Action Research, 16(2), 223–243, https://doi.org/10.1177/147675....
Szykuła-Piec, B. (2024). Rezyliencja i odporność w naukach o bezpieczeństwie: Podobieństwa, różnice i implikacje praktyczne. Central European Journal of Security Studies, 2(2), 7–18, https://doi.org/10.15804/CEJSS....
Van Breda, A.D. (2018). A critical review of resilience theory and its relevance for social work. Social Work / Maatskaplike Werk, 54(1), 1–18, https://doi.org/10.15270/54-1-....
Whitney, D., Trosten-Bloom, A. (2010). The power of Appreciative Inquiry: A practical guide to positive change (wyd. 2). San Francisco, CA: Berrett-Koehler.
Wójcik-Chodorowska, J. (2025). Znaczenie i rola dyskursu doceniającego w zarządzaniu zmianą organizacyjną. Analiza na przykładzie formacji militarnej. Przegląd Policyjny, 158(2), 129–151, https://doi.org/10.5604/01.300....
Ziarko, J. (2024). Uwarunkowania zarządczego podejścia do społecznej odporności na zagrożenia kryzysowe. Bezpieczeństwo. Teoria i Praktyka, 2024(4), 137–153, https://doi.org/10.48269/2451-....
We process personal data collected when visiting the website. The function of obtaining information about users and their behavior is carried out by voluntarily entered information in forms and saving cookies in end devices. Data, including cookies, are used to provide services, improve the user experience and to analyze the traffic in accordance with the Privacy policy. Data are also collected and processed by Google Analytics tool (more).
You can change cookies settings in your browser. Restricted use of cookies in the browser configuration may affect some functionalities of the website.