Respecting consumer rights to information as a tool of the realisation of CSR in the cosmetics industry
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Wyższa Szkoła Gospodarki Euroregionalnej im. Alcide De Gasperi w Józefowie
Uniwersytetu Warmińsko-Mazurskiego w Olsztynie
Publication date: 2014-06-30
JoMS 2014;21(2):409-430
Dynamic changes in the economies around the world, but also the economic crisis, which in recent years has led to major changes across all sectors of the economies and caused nuisance not only for entrepreneurs, but just as much to consumers. Socio-economic changes meant that, in practice, modern business new, more substantial issues became more important social responsibility and sustainable development organization, respecting the legally guaranteed protection of consumer rights. In accordance of the concept of CSR the responsibility lies with business representatives liable for environmental degradation, as well as social environment. Bearing the consequences of all business activities takes place with the active participation of consumers who, in the era of the information society, have the opportunities to obtain accurate information about the manufacturers and suppliers, products and services, and based on this information can make their consumer choices. Based on the analysis of the legal provisions in this article I summarized the most important conclusions concerning the respect of the rights of consumers, which is the right to information in the context of actions consistent with the concept of sustainable development and CSR of consumers of cosmetic products. In addition to the above mentioned issues in the content I referred also to the specific category of consumer products, which are cosmetic products and highlighted the risks of violations of consumer rights to information in the context of their marketing and use.
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